Cipher Insurance

Investment Property

Residential Strata
Insurance.

Cipher Insurance is a dedicated insurance broker helping Australian owners corporations and body corporates arrange strata insurance. Here is what it covers, what it costs and how we work.

What It Is

The straightforward version.

If you are on the strata committee or manage the insurance for a residential scheme, residential strata insurance is the cover your owners corporation is required to arrange and maintain under strata legislation.

It covers the shared building and common property of the scheme. The premium is a shared cost funded through levies. Individual lot owners may also hold separate contents insurance for their own belongings and improvements inside their lot.

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What It Covers

A standard residential strata policy generally covers the following. Exact scope varies by policy and insurer.

Building cover for the strata scheme's buildings and common property
Common area contents including fixtures, fittings and shared facilities
Public liability for incidents occurring in common areas of the scheme
Office bearers' liability for committee members acting in their strata role
Voluntary workers cover for unremunerated committee volunteers
Machinery and equipment breakdown for plant such as elevators and fire systems

Common Examples

Situations where cover may be required.

The following are some common examples of situations relevant to strata insurance. This is not an exhaustive list and requirements depend on your specific scheme and circumstances.

Insurance is required under strata legislation

Residential strata insurance is required under strata legislation in all Australian states and territories. The owners corporation or body corporate is generally responsible for arranging and maintaining the policy. Requirements and minimum cover levels vary by state.

Your scheme is coming up for renewal

If your strata insurance is due for renewal and the committee wants to compare the market or check whether the current cover is adequate, we can assess your policy and approach our panel of strata insurers on your behalf.

You have recently subdivided your block

If you have recently subdivided your property into a strata scheme, your existing landlord or home insurance policy is no longer valid for the new arrangement. The owners corporation will need to arrange a strata insurance policy to cover the shared building and common property.

Cost

What does residential strata insurance cost in Australia?

Strata insurance premiums vary depending on the building sum insured, the number of lots, the building type and age, the location and the claims history of the scheme. Small residential schemes of a few lots can generally attract premiums from around $2,000 to $5,000 per year. Larger or more complex buildings can attract premiums from $5,000 to $10,000+ per year.

An under-insured building after a major loss can leave you and other lot owners facing a significant shortfall. Building replacement costs have increased substantially in recent years, so reviewing your building sum insured regularly is important.

These are general market ranges only. Every scheme is different and the only accurate figure is the one an underwriter produces after reviewing your scheme's specifics.

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What drives your premium

Building sum insured and number of lots
Building type, age and construction materials
Property location and natural hazard zone rating
Common property facilities such as pools, gyms and elevators
Claims history of the strata scheme
Level of excesses and optional extensions selected
State and territory stamp duty

Our insurer panel

We work with a panel of insurers for residential strata cover including CHU, SUU and Hutch. If your scheme has complex buildings, a prior claims history or other factors outside their standard criteria, we have access to further underwriters who can help.

How We Work

From enquiry
to settled claim.

Get in touch

Tell us about the strata scheme, the number of lots, the building type and age, the current cover in place and the next renewal date.

We search the market

Cipher Insurance assesses the scheme's exposure and goes to our panel of strata insurers to identify suitable options on both coverage and price.

We bind your policy

Once the committee is happy with the terms, we arrange and bind the policy. Your Certificate of Currency is issued once payment is confirmed.

Ongoing support

We manage renewals, mid-term changes and any claims end-to-end throughout the life of the cover, from first notification through to resolution.

Common Questions

Questions people ask us.

Every scheme is different. These answers reflect general market practice. Speak with a Cipher Insurance broker for guidance specific to your scheme and state.

Information last reviewed: July 2026

What is residential strata insurance?

Residential strata insurance is a policy arranged by an owners corporation or body corporate to cover the shared building and common property of a residential strata scheme. It covers the physical structure of the buildings, common area contents, public liability in shared areas and other covers relevant to the collective management of the property. It is a separate product from the contents insurance held by individual lot owners to cover their own belongings inside their lots.

Is residential strata insurance mandatory in Australia?

Yes. Residential strata insurance is required under strata legislation in all Australian states and territories. The owners corporation or body corporate is generally required by law to arrange and maintain building insurance for the scheme. The specific requirements, minimum cover levels and insurable items vary by state. An owners corporation that fails to maintain adequate insurance may expose itself and lot owners to significant financial risk in the event of a major loss.

Who arranges strata insurance?

Strata insurance is arranged by the owners corporation or body corporate, typically acting through the strata committee or a strata manager on the committee's behalf. The cost of the strata insurance is generally a shared expense of the scheme, funded through the administrative or general fund levies paid by all lot owners. Individual lot owners do not arrange the strata building insurance themselves, though they may choose to hold separate contents insurance for their own lot.

What does residential strata insurance cover?

A residential strata insurance policy generally covers the buildings and common property of the scheme, common area contents, public liability in common areas, office bearers' liability for committee members and voluntary workers cover. Some policies also include machinery breakdown for plant such as elevators and fire suppression systems, and government audit costs. The exact scope varies by policy and insurer.

What does strata insurance not cover?

Strata insurance does not cover the personal contents of individual lot owners. Lot owner improvements beyond the original specification of the building may or may not be covered depending on the policy and state legislation. Acts of intentional damage by committee members in their personal capacity may be excluded. Wear and tear and gradual deterioration are generally excluded. Conditions and exclusions vary by policy and state.

What is the difference between strata insurance and landlord insurance?

Strata insurance covers the shared building and common property of the strata scheme and is arranged by the owners corporation. Landlord insurance is arranged by an individual lot owner who rents out their lot and covers landlord-specific risks such as tenant damage, rent default and loss of rent within their individual unit. A lot owner who rents out their apartment in a strata scheme may hold both: strata insurance through the owners corporation and a separate landlord policy for their own lot.

Does strata insurance cover individual unit contents?

Strata insurance generally does not cover the personal contents, furniture or belongings of individual lot owners inside their units. It may cover original fixtures and fittings that form part of the building structure, but the definition varies by policy and state legislation. Individual lot owners who want cover for their own contents or improvements should arrange a separate home contents or landlord contents policy for their lot.

What is office bearers' liability in a strata policy?

Office bearers' liability cover is designed to protect committee members from claims arising from alleged wrongful acts committed in their capacity as committee members. This can include decisions made in good faith that are later challenged by lot owners or third parties. It does not cover committee members for intentional wrongdoing or personal activities outside their committee role. It is an important protection for volunteers who serve on strata committees in good faith.

How much does residential strata insurance cost in Australia?

Strata insurance premiums vary depending on the building sum insured, the number of lots, the building type and age, the location and the claims history of the scheme. Small residential schemes of a few lots can generally attract premiums from around $2,000 to $5,000 per year. Larger or more complex buildings can attract premiums from $5,000 to $10,000+ per year. These are general market ranges only. An accurate premium requires an underwriter assessment of your specific scheme.

How much can a strata insurance claim cost?

Strata insurance claims can be very large because a single event can affect the entire shared building. A major fire, cyclone or flood event resulting in significant structural damage and requiring building-wide repairs can produce claims of millions of dollars for larger schemes. Without adequate insurance and an appropriate building sum insured, a major loss could leave the owners corporation and individual lot owners facing a significant uninsured shortfall.

What is underinsurance in a strata scheme?

Underinsurance occurs when the building sum insured is lower than the actual cost of rebuilding the structure from the ground up. In a strata scheme, underinsurance is a collective risk shared by all lot owners: if the sum insured is insufficient to fund a full rebuild after a total loss, all lot owners face a shortfall. Building costs have increased significantly in Australia in recent years, making it important for owners corporations to review and update the building sum insured regularly. A current valuation or quantity surveyor assessment can help establish an appropriate rebuild cost.

What information does a strata committee need to provide to get an insurance quote?

Insurers typically ask for the scheme address, number of lots, building type and year of construction, the total floor area, the current building sum insured, details of any common facilities such as pools, gyms or elevators, the claims history of the scheme for the past three to five years and the current policy expiry date. When you get in touch, we will guide you through what we need and can review your current policy against the market.

What should a strata committee do if a major claim occurs?

Notify us as soon as possible after an event. For major structural damage, the insurer may appoint a loss adjuster to assess the damage before authorising repairs. Do not authorise significant repair works or remove damaged materials without first consulting us. We will be actively involved throughout the claims process to ensure the owners corporation's interests are properly represented.

Can a strata scheme get insurance if it has had previous claims?

A prior claims history does not necessarily prevent a strata scheme from obtaining insurance. We have access to specialist strata underwriters who assess schemes individually and may still offer terms where standard insurers are reluctant. Get in touch and we can identify underwriters with genuine appetite for schemes with a claims history and present the steps taken to manage risk since prior claims.

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General Advice Only

The information on this page is general in nature. It does not take into account your individual objectives, financial situation or specific needs and is not personal advice. Before acting on any of this information, consider whether it is appropriate for your circumstances and read the relevant Product Disclosure Statement before making any decision to purchase an insurance policy. If you need advice tailored to your situation, speak with a Cipher Insurance broker directly.

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