Cipher Insurance

Business Types

Insurance for Financial Institutions.

Lending and valuation decisions are the exposure here, not a physical site. Cipher Insurance arranges professional indemnity, management liability and cyber cover around how private lenders, fund managers and finance brokers actually operate.

Why this is different

Financial institutions risk follows the lending decision, not a site.

A lending decision carries its own liability, separate from the loan itself

A loan that goes bad is a credit risk, not an insurance claim. What professional indemnity responds to is different: an allegation that a valuation, credit assessment or piece of advice behind the loan was itself negligent. Keeping the two separate matters when working out what cover is actually for.

Policy wording in this sector varies more than most

As private credit has grown in Australia, some professional indemnity policies have been written with exclusions that specifically carve out non-bank or private lending activity, valuations for managed investment schemes or lending by entities without an authorised deposit-taking licence. A policy not built around this activity from the outset can leave real gaps.

Regulatory attention on this sector is rising, not falling

ASIC published a dedicated report on private credit in Australia in September 2025, focused directly on valuation practices, liquidity management and governance at licensed trustees and fund managers. Businesses holding an AFSL or Australian Credit Licence in this space are operating under active regulatory attention, not a quiet corner of the market.

Who we work with

Lenders, fund managers and brokers, not bank-scale institutions.

This is not an exhaustive list. If your business isn't listed here, give us a call.

Private & Non-Bank Lenders

Providing direct commercial or property lending outside the traditional banking system.

Fund Managers & Trustees

Managing pooled investor capital across mortgage and investment funds, typically as the trustee or responsible entity of the fund.

Asset & Equipment Finance Providers

Financing vehicles, machinery and business equipment outside standard bank lending channels.

Mortgage & Finance Brokers

Arranging finance and credit on behalf of borrowers rather than lending directly.

Key Coverage Areas

Covers that work together, not one policy in isolation.

Claims scenarios

Situations where cover may respond.

The following are illustrative examples, not a record of actual claims. This is not an exhaustive list and whether cover responds depends on the specific policy and circumstances.

I

A valuation behind a loan turns out to be wrong

A property or asset valuation used to support a lending decision is later found to have significantly overstated value, and the lender or an investor in the loan suffers a loss as a result. Professional indemnity may respond to the claim that the valuation or credit assessment was negligent.

II

Investors challenge how a fund was managed

Investors in a mortgage or investment fund raise concerns about how valuations, disclosure or conflicts of interest were handled by the trustee or responsible entity, prompting a regulatory review. Management liability may respond to the legal costs of dealing with the investigation.

III

A cyberattack exposes borrower data

A lender's systems are compromised and borrower financial details, identity documents and loan records are exposed. Cyber liability is designed to respond to the notification, legal and recovery costs that follow.

IV

A client meeting goes wrong

A borrower or investor visiting the office for a meeting is injured, or a broker visiting a client site causes property damage. Public liability may respond to the third party claim that follows.

FAQ

Questions private lenders and fund managers ask us.

What insurance do private lenders and non-bank lenders need in Australia?

Most private lenders and non-bank lenders carry professional indemnity insurance as the foundation, since it responds to claims about valuations, credit assessments or advice, alongside management liability given the regulatory scrutiny this sector faces and cyber liability given the volume of borrower and investor data typically held.

Do private lenders need professional indemnity insurance?

In most cases, yes. Holders of an Australian Credit Licence generally need to demonstrate adequate professional indemnity cover as part of meeting their compensation arrangements under ASIC Regulatory Guide 210, and are asked to provide a certificate of currency as part of holding the licence. Please speak with a qualified adviser about how this applies to your specific licence.

Does professional indemnity cover a loan default or bad debt?

No, this is worth understanding clearly. Professional indemnity responds to a claim that a valuation, credit assessment or piece of advice was negligent, not to the credit risk of a borrower failing to repay a loan. A loan that simply goes bad is a lending outcome, not an insurance claim, unless there was negligence behind how it was assessed or approved.

What's the difference between professional indemnity and management liability for a private lender or fund manager?

Professional indemnity responds to a claim that a valuation, credit decision or piece of advice given to a borrower or investor was negligent. Management liability responds to claims and regulatory investigations tied to how the business itself, and the individuals running it, are managed. Licensed trustees and fund managers commonly carry both given the level of regulatory attention on this sector.

Do mortgage and finance brokers need the same cover as lenders?

Brokers need professional indemnity cover just as much as lenders do, but the exposure is different, not the requirement. A broker acts on behalf of the borrower to arrange finance, rather than holding or funding the loan themselves, so a claim is more likely to centre on the advice given or the suitability of what was arranged. The field of cover is the same, professional indemnity, but what it needs to respond to is shaped by that different relationship with the client.

Are AFSL-holding trustees and responsible entities facing more regulatory scrutiny?

Yes. ASIC published a dedicated report on private credit in Australia in September 2025, focused on valuation practices, liquidity management, disclosure and governance at licensed trustees and fund managers in this sector. This level of regulatory attention is a factor worth considering when arranging management liability cover.

Does cyber liability cover a data breach involving borrower or investor information?

Yes, this is exactly the kind of exposure cyber liability is designed to respond to. Lenders and fund managers hold significant volumes of financial and identity data as a core part of the work, which makes a breach both more likely to be significant and costly to respond to.

What is a claims-made policy and why does it matter for professional indemnity?

Professional indemnity is typically arranged on a claims-made basis, meaning the policy in place when a claim is made and notified is the one that responds, not necessarily the policy that was current when the original valuation, advice or lending decision took place. This makes continuous cover particularly important for this type of insurance.

How much professional indemnity cover does a private lender need?

This depends on the size of the loans typically written, whether lending is funded from the business's own balance sheet or pooled investor capital and the licence conditions that apply. A smaller private lender may find cover in the $1 million to $2 million range sufficient, while a fund manager handling larger pooled lending may require limits of $5 million or more.

What information do I need to get a quote?

Insurers typically ask for the type of lending or fund management activity, whether the business holds an AFSL or Australian Credit Licence, annual loan book or funds under management, the limit of indemnity required and claims history. A broker can help present this information accurately to the market.

Can I get cover if I've been declined by an insurer before?

A previous decline does not rule out cover elsewhere. Private lending and fund management is a specialist area for insurers, and a broker with the right panel can often place risks that a single insurer has turned down.

Last reviewed July 2026.

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General Advice Only

The information on this page is general in nature. It does not take into account your individual objectives, financial situation or specific needs and is not personal advice. Before acting on any of this information, consider whether it is appropriate for your circumstances and read the relevant Product Disclosure Statement before making any decision to purchase an insurance policy. If you need advice tailored to your situation, speak with a Cipher Insurance broker directly.

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